Dry Ager

Dry Ager Warranty conditions

The Landig + Lava GmbH & Co. KG (hereinafter referred to as “Manufacturer”) grants a manufacturer’s warranty on the goods advertised with the warranty promise for commercial and private customers in accordance with the following provisions:
– 2 years full warranty
– NEW: 10 years warranty on the compressor

The period for calculating the warranty duration begins on the date of purchase. The manufacturer’s warranty applies geographically to the Federal Republic of Germany as well as to Austria and Switzerland. If material or manufacturing defects occur during this period, the manufacturer, as the guarantor, provides under the warranty a

  • free repair of the goods by a local service partner

In case of a warranty claim, please contact the guarantor:

Landig + Lava GmbH & Co. KG
DRY AGER Manufaktur
Mackstraße 90
88348 Bad Saulgau
Email: verkauf@dry-ager.com

Phone: (+49) 07581 – 90 43-0
Fax: (+49) 07581 – 90 43-100

Warranty claims are excluded for damage to the goods caused by:

  • abusive or improper handling
  • environmental influences (moisture, heat, overvoltage, dust, etc.)
  • non-compliance with any safety precautions
  • non-compliance with the operating instructions
  • use of force (e.g. impact, shock, drop)
  • unauthorized repair attempts
  • normal wear and tear

To claim the warranty, the guarantor must be allowed to examine the warranty case by having the goods sent in. Care must be taken to ensure that damage during transport is avoided by appropriate packaging.

To apply for the warranty service, you must enclose a copy of the original invoice with the shipment of the goods. Please understand that the manufacturer may reject the warranty service without this copy. The submission of the invoice copy serves to calculate the warranty period. You must also provide the name and address of the seller, unless this is evident from the attached invoice copy.

If a legitimate warranty claim exists, the warranty will be processed free of charge for you or on-site by a service partner.

Note:
Your statutory rights against us under the purchase contract concluded with us are not affected by this warranty promise in any way. In particular, any existing statutory warranty rights you may have

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